This information is especially for members who have an older policy, which was probably taken out before 2008, and RNPFN and Teachers members.
At the start of the pandemic you may have noticed in the news the volatility and reductions in markets around the world as the concerns surrounding Covid-19 impacted the global economy.
We completely understand that the economic impacts and the consequences seen in the markets made some people worry about their investments, and what to do. It’s quite normal for stock markets to fall but obviously in the first half of 2020 we saw a marked difference in a short space of time.
It’s important to bear in mind that when we think of long-term investments we see them as at least ten years, and in a lot of cases much longer than that. Even in extraordinary times taking a longer-term view remains a sensible perspective to take, especially as spur-of-the moment choices, like taking money out, could carry its own risks.
Some of our products also benefit from valuable guarantees, and our with-profits policies can benefit from smoothing which means that the impact of market volatility is reduced. Please check out your original product information, or your latest annual statement to see if these features apply to your policy.
Contact your financial adviser, or us, if you’re:
Most financial advisers have set up alternative contact details so try these first.
However if you have a query about your LV= policy, please contact us and we’ll respond as soon as we can.
If you miss one or more payments, we’ll usually offer you a minimum grace period of 60 days to bring your premiums up-to-date (please check your policy conditions to see what grace period you have). If you can't afford to keep you policy in place you need to consider the impacts carefully before you cash it in or cancel it.
Criminals never sleep and they are sadly using Covid-19 as another opportunity to benefit.
Get in touch
If you’d still like to speak to one of our team, you can send us an email or give us a call.
Please note that we cannot give you advice about what to do with your money.