Covid-19 update for Life Insurance and related products

Every life is precious, but tragically, despite all the efforts currently being made by our amazing NHS, some people will sadly pass away or be left with ongoing medical conditions due to Covid-19.

The information on this page covers the following products:
  • Life Insurance
  • Combined Life and Critical Illness
  • Over 50's Plans
  • Relevant Life Cover
  • Family Income Assurance

A claim if someone passes

If you have lost a loved one that was one of our policyholders, we’re here for you.

As heart-breaking as the loss of a loved one is, our life insurance policies will cover people that have died and we’ll pay a claim in line with the policy terms and conditions.

We’ve tried to make the claims process as easy as possible for you and we’ll do our very best to deal with claims as quickly as possible.

A claim if someone has a critical Illness

Thankfully, most people who have tested positive for Covid-19, will make a full recovery.

As we learn more about this virus it has become clear that some people might go on to develop long-term health issues that may be covered by your policy - for example, severe lung disease or kidney failure.

If you develop an illness that is covered, we’ll assess and deal with a claim in the normal way and pay-out in line with your policy terms and conditions. 

If you'd like to speak to us about your policy: