CURRENT POLICYHOLDERS
This information is especially for you if you have an investment, Bond or ISA with us.
These are the types of policies we mean:
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LV= Flexible Guarantee Funds
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LV= Flexible Guarantee Smoothed Bond
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LV= ISA
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LV= Smoothed Managed Funds Pension Series 1
Answers to questions you might have about your investments with LV=
Please bear in mind that we will never ask you to confirm your bank account details over the phone. You should never clarify or give your bank details to anyone over the phone.
It is best to speak to your financial adviser for the latest advice.
The value of your fund can go down as well as up. However, your fund is specially designed to offer some built in resilience:
- Your fund is not just invested in stocks and shares; it is well-diversified across a mix of assets and asset classes, including fixed income and property.
- Also, your policy values usually benefit from our 26-week averaging mechanism, known as ‘smoothing.’ This mechanism is continuing to work as it should. This means that the immediate impact of market volatility is reduced and you are cushioned from short-term market changes.
- For some of our customers you may also have valuable guarantees which help protect against market movements.
It is important to remember that these funds are long term investments and are designed to deliver steady growth over a period of at least five to ten years. In these uncertain times taking the longer-term view into account remains a sensible perspective to take
Criminals never sleep and they are sadly using Covid-19 as another opportunity to benefit.
Please check out the information on fraud and scams.
There is a lot of support out there which you can read about and we have a Member Support Fund which might also be able to help.
- Government financial support
- Charitable support
- Member support
Your fund is not just invested in stocks and shares; it is well-diversified across a mix of assets and asset classes, including fixed income and property.
- See more for details for the spread of investments in Flexible Guarantee Investments or Smoothed Managed Funds
- See more for details of the spread of investments in the LV= ISA
- See more for details of the spread of investments in the LV= Smoothed Managed Funds Pensions Series 1
For more information or questions relating to the assets your fund is invested in, please speak to your financial adviser.
If you have an LV= Flexible Guarantee Bond or a Flexible Guarantee Fund investment you will have received a mutual bonus. As the mutual bonus is at the discretion of the LV= Board we are able to recall it. However, we'd only take it away in exceptional circumstances, for example if we needed to protect our financial strength. To date, we have never had to do this. It could also be reinstated if the LV= Board believes it's appropriate.
The scenarios in which we would suspend our averaging are outlined in your terms and conditions and can be discussed in more detail with your financial adviser.
It is important to remember that these funds are long term investments and are designed to deliver steady growth over a period of at least five to 10 years. In these uncertain times taking the longer-term view into account remains a sensible perspective to take.
Get in touch
Get in touch
The first person you should contact is your financial adviser
If you haven’t got one you can find a list of professionals in the link below.
You should know that they do charge a fee for their services.