Coronavirus - Investments and ISA

Coronavirus update and your policy


This information is especially for you if you have an investment, Bond or ISA with us. 

These are the types of policies we mean:

  • LV= Flexible Guarantee Funds
  • LV= Flexible Guarantee Bond 
  • LV= ISA
  • LV= Smoothed Managed Funds Pension Series 1
  • LV= Smoothed Managed Funds Bond Series 1

Answers to questions you might have about your investments with LV=

I applied for a new LV= product but I haven’t heard anything. What should I do?
I’ve got a policy with LV= but can’t find the policy documents
I’ve just had a call from LV=. How do I know it’s genuine?
How will I know how my pension / investment is performing?
Is it possible that my pension / investment has fallen in value?
Should I make any changes to my pension / investment?
Can I cancel or stop any payments I am making for a pension or investment policy?
I’m worried about fraud and scams - do you have any advice?
I want to understand more about my policy?
I’m struggling to make ends meet. Can you help?
I have a guarantee on my investment, is it still valid?
What assets am I invested in?
Can you take away any mutual bonuses?
Can LV= suspend the averaging mechanism known as ‘smoothing’?

Get in touch

Get in touch

The first person you should contact is your financial adviser

If you haven’t got one you can find a list of professionals on the Unbiased website.

You should know that they do charge a fee for their services.

Get in touch with us about your investments or ISA