Coronavirus - our email addresses

Coronavirus update and your policy

We’re kindly asking anyone who isn’t vulnerable to help keep our phone lines free for these customers. So if possible, please email us instead. 

We will get back to you as soon as possible.

Here are the email addresses to choose from – please pick the one that best fits your product or enquiry:

If you have a protection policy

Claims

  1. Wondering if you can claim
  2. Want to make a claim
  3. Are in the middle of the claiming process
  4. Receiving money from a claim
[email protected]
About an existing policy [email protected]
About a new application [email protected]

Claims

  1. Wondering if you can claim
  2. Want to make a claim
  3. Are in the middle of the claiming process
  4. Receiving money from a claim
[email protected]
About an existing policy [email protected]
About a new application [email protected]

If you have a heritage policy