For over 175 years our members and customers have trusted LV= to look after their savings, retirement and protection needs.
While we are now working in extraordinary circumstances our commitment to do what is best for you is as strong today as it has always been.
We remain open for business and our people are available to help you.
Following government guidance our teams are working from home rather than in our offices and I would ask you to please bear with us if it takes longer to answer your phone call or reply to your email.
We've also put together some additional support and information to help you during this time.
On the following pages you will find links to the benefits you receive if you are an LV= member, sources of advice and guidance on health and financial matters, how to protect yourself from financial crime or scams as well as important information and commonly asked questions about our policies and products. Please see if you can get the information you need here first before contacting us so that we can prioritise our support for those people who need it most.
Despite the challenges we are all facing, the endeavour of our teams and the spirit of our people have ensured that we continue to support our members, our customers and each other.
From everyone at LV=, we’re here for you today and tomorrow. Please stay safe.
Mark Hartigan, Chief Executive Officer
We’re still here for our members and customers, just a little differently.