LV= uses cookies to give you the best experience online and to provide anonymised, aggregated site usage data. You can find out what cookies we use and how you can disable them in our Cookie Policy. By continuing to use our website, you agree to our use of cookies in accordance with our cookie policy unless you have disabled them.

skip to main content

Our offices

Directions & travel tips to our offices

Large green heart

Cardiff office

Address and contact number

An image of a brown building with the text 'Park house' on it

Ground Floor, Park House
Grey Friars Road
CF10 3AF

See all office locations

0800 6781680

By rail

Visitors from London should use London Waterloo Station, travel time approx. two hours. Information 08457 48 49 50. Bournemouth railway station is approximately ten minutes drive from LV=.

By bus

Most buses that run between Bournemouth and Poole stop at our offices. Ask for the 'County Gates Roundabout' stop.

By air

Fly in via London Heathrow, and then it's a two-hour drive to Bournemouth, or Southampton International Airport (European Flights) Information 023 8062 0021. Travel time to Bournemouth from Southampton airport is approx. 40 mins drive. Bournemouth International Airport (European Flights) Information 01202 593939 is a 20-minute drive to our office.

By car

Visitors coming road from the direction of London should take the A338 to Bournemouth, which is a left turn off the A31, 1 mile past Ringwood. This will lead through a series of roundabouts culminating at arrival at a set of traffic lights, which stand immediately before Frizzell roundabout. This marks the centre point of the LV= Complex. Don't take the first left exit where the A35 meets the roundabout, as this is a bus and taxi lane. To visit County Gates House or Victoria House, take the second exit (Seamoor Road) into Westbourne and follow the road left as it turns into Poole Road. You will see County Gates House and Victoria House in front of you.

By foot

As Frizzell House is in the middle of a roundabout, pedestrians should use either the footbridge on the South side of the building or the subway at the West side of the building. Do not try to cross the roundabout by cutting across the traffic. Victoria House and County Gates House can both be entered directly from the road outside (Poole Road).


There is a Reception in all three buildings – please check which building you are visiting.

Sat nav

The satellite navigation post codes for our offices are Frizzell House (BH1 2NF), Victoria House (BH4 9BG) and County Gates House (BH12 1AZ).

Related information