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Contact us about travel insurance

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Get a travel quote

See how much you could save on your travel insurance. Get an online quote

Or call us on

0800 022 3919

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

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Make a claim

Tell us about a new travel insurance claim

Call us on

0800 707 6967

Lines open:

  • 8am - 8pm Monday to Friday
  • 8am - 4pm Saturday
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Renew your policy

Call us to renew your policy on

0800 707 6966

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

  • Update your email address or telephone number
  • Change your address
  • Change your name
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Call us to make changes

0800 707 6966

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

More about making changes to your policy

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Request duplicate documents

Get copies of your insurance schedule or other documents.

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Can we call you back?

Leave your contact details and we'll call you back

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24 hour emergency travel helpline

For emergency advice or assistance needed during your trip

01243 621 537

+44 1243 621 537 from outside the UK.

Lines open:

  • 24 hours a day, 7 days a week
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Pre travel advice service

For information about medical facilities, visas and vaccinations and reciprocal health agreements.

0800 707 6971

Lines open:

  • 24 hours a day, 7 days a week

Calls may be recorded. For Text Phone dial 18001 followed by the desired number.