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Contact us about pet insurance

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Get a pet quote

See how much you could save on your pet insurance. Get an online quote

Or call us on

0800 022 3906

Lines open:

  • 8am - 8pm Monday to Friday
  • 8am - 5pm Saturday
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Make a claim

Call us about making a new claim or enquire about an existing claim

Call us on

0800 756 8567

Lines open:

  • 8am - 6pm Monday to Friday
  • 9am - 2pm Saturday

Write to us about your claim

LV= Pet Claims Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL

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Renew your policy

Call us to renew your policy on

0800 756 8563

Lines open:

  • 8am - 8pm Monday to Friday
  • 9am - 5pm Saturday
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Call us to make changes

Call us if you need to change your name or address, or let us know if your pets been chipped

Call us on

0800 756 8563

Lines open:

  • 8am - 8pm Monday to Friday
  • 9am - 5pm Saturday

Write to us

LV= Pet Claims Department, The Connect Centre, Kingston Crescent, Portsmouth PO2 8QL

Calls may be recorded. For Text Phone dial 18001 followed by the desired number.