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Contact us about home insurance

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Get a home quote

See how much you could save on your home insurance. Get an online quote

Or call us on

0800 023 2638

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

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Make a claim

Tell us about a new home insurance claim

Call us on

0800 032 2844

If you're calling from abroad

(+)44 (0) 1202 296762

Lines open:

  • 8am - 8pm Monday to Friday
  • 8am - 4pm Saturday
  • Emergency assistance is available 24/7
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Renew your policy

Renew online if you don't need to make any changes to your policy

Or call us on

0800 681 6272

Lines open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

Calls may be recorded

  • Update your email address or telephone number
  • Add a joint policyholder
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Request duplicate documents

Get a copy of your insurance schedule

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Call us to make changes

Call us if you need to add a specified item or modify your level of cover

0800 633 5212

More about making changes to your policy

Home insurance helpline

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If you have LV= home insurance you can get help with domestic emergencies, get legal advice or identity fraud assistance.

0800 028 5411

Domestic emergency and legal advice lines open:

  • 24 hours a day
  • 7 days a week

Identity fraud assistance line open:

  • 8am - 6pm Monday to Friday
  • 9am - 1pm Saturday

Calls may be recorded. For Text Phone dial 18001 followed by the desired number.