information

LV= uses cookies to give you the best experience online and to provide anonymised, aggregated site usage data. You can find out what cookies we use and how you can disable them in our Cookie Policy. By continuing to use our website, you agree to our use of cookies in accordance with our cookie policy unless you have disabled them.

skip to main content

Complaints

Working with you to set things straight

Large green heart

Write to us about your complaint

Instead of writing to us, why not call us or email us about your complaint? It's the quickest way for us to get to work on the problem and get things sorted out for you.

You can write to us at:

Customer Complaints
Box 2
LV=
County Gates
Bournemouth
Dorset
BH1 2NF

If you write to us, let us know how you'd like us to get back to you, and be sure to include your contact details - phone number, email address or postal address.