How to contact our MID team
Get in touch by phone or email if you need to update the Motor Insurance Database
Call our MID team
Lines open 9am - 5pm Mon to Fri
Calls will be recorded. For Text Phone dial 18001
Or email us[email protected]
Learn more about MID
To find out more about the MID and how it's used, just click below.
Compliance targets
The Department For Transport (DFT) have set specific targets for getting data on to the MID.
MID 2 – multiple vehicle policy | Targets |
---|---|
Policies | 95% policy data to the MID within 14 days |
Vehicles | 95% vehicle changes to the MID within 14 days |