Motor Insurance Database (MID) Team

How to contact our MID team

Get in touch by phone or email if you need to update the Motor Insurance Database

Call our MID team

Lines open 9am - 5pm Mon to Fri

Calls will be recorded. For Text Phone dial 18001

Learn more about MID

To find out more about the MID and how it's used, just click below.

Compliance targets

The Department For Transport (DFT) have set specific targets for getting data on to the MID.

MID 2 – multiple vehicle policy         Targets
Policies                95% policy data to the MID within 14 days
Vehicles         95% vehicle changes to the MID within 14 days