Insurance FAQs

We have a multi car insurance policy, why isn't my name showing as the policyholder on the certificate of insurance?

The person who we call the ‘policyholder’ on the certificates we send for all vehicles will always be the person whose name the policy was taken out in. For example, you and your partner may both have your vehicles insured under a multi car policy, the policyholder will always show on the respective certificates for all the vehicles – even if they are not a driver.

We always record who is the main driver, owner and registered keeper for each car, this information can be found in the document pack.