Insurance FAQs

What is my car insurance excess?

To find out your car insurance excess, have a look at your schedule of insurance for more information.

If you can't find your LV= insurance documents:

Call us on 0800 633 5211, we'll be happy to help

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

Calls will be recorded. For Text Phone: dial 18001 first.