Insurance FAQs

How long is my motor claim photo or file upload link valid?

Each car photo or file upload link will be valid for 5 days.

Within the 5 days, you can use the car link 10 times and send us more documents that may be useful.

If you try to access the car link after 5 days, then it will no longer be valid, and you’ll need to call your car claims handler to request a new link.