Insurance FAQs

How do I qualify for the Protected no claim discount?

Protected no claim discount is an optional extra you can add to your car insurance policy. It means that any NCD you've built up is protected - no matter how many claims you make.
Your premium may still be affected if you make a claim.

To qualify for this optional extra, you need to have earned four or more years NCD.

To add Protected NCD cover to an existing policy, call us and we'll be happy to help.

If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222
If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111

Lines are open:

8am - 8pm Monday to Friday
9am - 5pm Saturday and Bank Holidays
10am - 4pm Sunday

(Calls will be recorded). Text Phone: dial 18001 first.