Insurance FAQs

I haven't received my car insurance email confirmation, what should I do?

You should receive your documents by email within three hours.

If they haven't arrived in your inbox, please check your spam or junk folder and if they're still not there, give us a call on 0800 085 5663.

Lines open:

8am - 8pm Monday to Friday

9am - 5pm Saturday and Bank Holidays

10am - 4pm Sunday


Calls will be recorded. For Text Phone: dial 18001 first.