Your safety guide to breakdown and repairs during COVID-19

Protecting customers, suppliers and employees during COVID-19 is our number one priority. 

Here's how we're working to keep you safe if you breakdown or need your vehicle repaired during coronavirus. 

Car wheel with tools
Our suppliers and customers

What we're asking from our suppliers and customers

We've asked our suppliers to...

  • Wash their hands regularly
  • Follow social distancing guidelines at all times
  • Never enter your home or workplace
  • Wear appropriate levels of Personal Protective Equipment (PPE)
  • Stay home if they (or anyone they’ve been in contact with) is showing symptoms of COVID-19
  • Take online payments where possible to minimise the use of chip and pin

We're asking our customers to...

  • Follow social distancing guidelines at all times
  • Postpone vehicle handovers and windscreen appointments if they (or anyone they’ve been in contact with) is showing symptoms of COVID-19

Vehicle repairs during COVID-19

Hire car process during COVID-19 

Windscreen repairs during COVID-19

Total loss process during COVID-19

Breakdowns during COVID-19