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Car insurance

Existing customers
Renew your policy, make a claim
or make changes to your policy

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Help for car insurance customers

Renew your policy

You can renew your policy online or by calling us.

Make a claim

Call us to make a new claim or discuss an existing one, and find out what to do if you’re abroad.

Make changes

Change policy details like your name, address, car, optional extras or marketing preferences.

Broken down now?

Call LV= Britannia Rescue 24/7.

  • 0800 028 2042 (from the UK)
  • +44 (0)1202 555 372 (Europe / mobile)

Get new documents

Use our online form to request replacement copies of your policy documents.

Contact us

Find out how to call, email or write to us.

As an existing car insurance customer we want to offer you a great deal on our other products.

Take a look at your exclusive discounts...

Need Help?

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Did you know?

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You're not covered if you leave your keys unattended in your car and it's stolen.

Read more about leaving keys in your car...

Existing customer discounts

As an LV= car insurance policyholder you can get discount on a great range of other products, these discounts include:

5% Multi-car discount

Get a 5% multi car discount plus we could match your no claim discount for every car you insure with us.

Up to 15% off home insurance

Up to 15% discount on great value home cover that's rated 5 Stars by Defaqto.

10% off travel insurance

Enjoy your holiday knowing we've got you covered.

LV=, County Gates, Bournemouth, BH1 2NF, UK