Insurance FAQs

What do I do about the salvage of my car?

We'll arrange our salvage agents, Synetiq, to collect your car. If it's at home they'll contact you to arrange this.

Please remove any personal items before it's collected, including any paperwork that could show personal information and remove your personal data from any media units. If your car isn't at your home address or one of our recommended repair centres please contact us on 0330 678 5577 as soon as possible to let us know where it is.

Lines open 8am - 8pm Monday to Friday, 8am - 5pm Saturday. Calls will be recorded. For Text Phone: dial 18001 first.