Insurance FAQs

How do I request duplicate car insurance documents?

Can't find your documents?

If you chose to have your documents emailed, they would've come from the email address [email protected]

Maybe you've got the email but can't remember the password to your documents? 
The password to open your documents is your date of birth in this format - DDMMYYYY. So, if your birthday is 6th March 1952, please enter 06031952.

If you received your documents any time after 31 March 2020, you don't need a password to open them.

If you received your documents any time before 28 June 2020 they would’ve come from the email address [email protected]

Still can't find them? We've got you covered...


Log in or register for our online account

Great news! You can now view your documents all in one place 24/7. Simply log in or register for your account by visiting our page