Insurance FAQs

Am I covered if I put the wrong fuel in?

Yes, don't worry - with LV= comprehensive car insurance you're covered for putting the wrong fuel in your vehicle. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine* You may have to pay an Accidental Damage excess - we'll tell you how much that is when you phone to make a claim.

*If you accidentally use E10 rather than E5 there’s no need to drain the tank, just fill with E5 next time.

To make a claim for misfuelling, please call us on 0330 678 5550 - we'll be happy to help. Lines open 24/7 (Calls will be recorded). For Text Phone first dial 18001.