We thought it would be helpful to give you some information about what to do at the scene of a accident.
If you've been involved in an accident and you're insured with us, you can find out how to make a car insurance claim.
Imagine you're driving around town and there's a fair bit of traffic on the roads. The lights up ahead change to red but you don't notice. The car in front brakes to stop for the lights and, although you weren't going fast, you end up having a collision. Here's what to do:
This can be an upsetting and shocking experience but you'll need to think clearly and remember to do the following in the event of an emergency:
Even if no one was seriously injured, was anyone hurt? Whiplash claims and compensation are often 'added' after the event. It's best to get the details of everyone involved at the scene of the accident.
We believe that law-abiding insured drivers should not be penalised for the actions of uninsured drivers.
As long as you have comprehensive insurance and the accident was not your fault, you won't lose your no claim discount and we'll cover your excess.
All we ask is that you tell us: