Let's start with Brexit and your policies...
If you have one of our life insurance products, pension or retirement policies or equity release loans and have since moved, or plan on moving to an EU country
A small number of customers with a life insurance product, pension or retirement policy live within the European Union / European Economic Area or plan on moving here in the future. Our policy for all customers living overseas is for them to have a UK bank account to pay premiums and receive policy proceeds in Sterling. Our Equity Release loans are only available to UK resident borrowers who are occupying their property in England, Scotland or Wales.
Although the outcome of Britain leaving the EU and the precise impact is still unknown, if you live in the EU you’ll shortly receive a letter from us explaining we do not believe Brexit will affect your policy. The letter also explains we will carry on monitoring the situation closely and plan for all potential outcomes while continuing to deliver the same high level of service you expect from us.
We appreciate these are uncertain times, but it’s important to speak to a financial adviser before making any decisions about your policy (including taking out new policies in the future).
We’ll continue to update these pages as the position on Brexit develops, so please check back for further information.
The Government has launched a portal which provides information for both individuals and businesses on preparing for Brexit.
If you want to talk to us about your policy then please call your usual servicing line on 0800 0223 833 or +441202559767 from abroad and we’ll direct you to the right team.