A guide to what to do if your car breaks down
If your vehicle lets you down, we'll be there for you. If you're insured with LV=, we've put together a short video guide about what to do in the event of a breakdown.
- If possible, try to pull over to the hard shoulder or as far left or as away from the road as possible. Switch on your hazard lights and, if it's dark or the light is bad, keep your side lights on. If you can't get your vehicle clear of the road only leave you vehicle if you can do so safely.
- If you cannot safely exit the vehicle and decide to stay in it keep your seat belt on at all times. If you can safely leave your vehicle leave by the passenger door and keep well back from the road on a verge or on the other side of the barrier if there is one. Keep a clear view of the oncoming traffic and don't stand in front of your vehicle.
- Make a note of your location and the surrounding area and call our 24 hour breakdown line on 0800 929 111 or 01484 435806 from your mobile, a pay phone or a motorway emergency phone when it is safe to do so. Lines open 24 hours a day, 7 days a week. Calls may be recorded.