breakdown cover existing customers

Help is just a call away

Call LV= Britannia rescue straight away and they will be happy to help

 0330 678 7111

From Europe: tel:+44 (0)1484 435 806

Lines open 24 hours, 7 days a week

Calls will be recorded

What to do if you break down

Broken down at home?

If you’re at home and your vehicle has any of the below three faults, let us know by filling in our online form and we’ll be right there.

• A flat battery 
• Flat tyre/s 
• Locked or seized brakes

Can't find your documents?

If you chose to have your documents emailed, they would've come from the email address [email protected]

Still can't find them? Don't forget to check your junk email folder as they might be in there

Didn't find what you were looking for? These documents might help...

You can get these and other documents from us in Braille, large print or audio by sending us an email.

Breakdown cover document (PDF, 87KB)
Insurance Product Information Document (PDF, 134KB)
How we use your personal information

Breakdown cover document - price comparison website customers (PDF, 87KB)
Insurance Product Information Document - price comparison website customers (PDF, 96KB)

Need some replacement documents? Just give us a call and we’ll get them sent

 0330 678 7117

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am  - 4pm

For Text Phone first dial 18001

Calls will be recorded

Email or call us if you need to make changes to your cover 

Email to:

Change your name

Change your address

Change your vehicle

Update your email address or phone number

If you need to change something which isn’t in the list above, just give us a call: 

 0330 678 7117

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am  - 4pm

For Text Phone first dial 18001

Calls will be recorded

To renew or talk to us about your policy, give us a call:

 0330 678 7117

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am  - 4pm

For Text Phone first dial 18001

Calls will be recorded

Looking to cancel your automatic renewal?