To cancel your breakdown insurance policy, give us a call: 0330 678 7117
Up to 14 days after you receive your documents:
- At the start of your breakdown cover, when you receive your documents, you have 14 days to check if you’re happy with the policy.
- If the cover doesn’t meet your needs, you can cancel by telling us within 14 days of receiving your documents.
- If you haven’t claimed, we’ll refund any money you’ve paid minus a charge for the time you’ve been covered.
- If you’ve made a claim, you won’t get a refund.
More than 14 days after you receive your documents:
- You can still cancel your cover but there’s a £10 cancellation fee.
- After the initial 14-day period, if you’ve not made a claim, we’ll refund any money you’ve paid minus a charge for the time you’ve been covered.
- If you’ve made a claim, you won’t get a refund.
Additional Information:
- We reserve the right not to invite renewal of your policy.
- A charge won’t be made if you cancel before your cover start date.
- If you’re due a refund, we’ll send this to you within 30 days of your cancellation request.
Lines are open:
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
For Text Phone first dial 18001
Calls will be recorded.
