Need some help? Well, that's what we're here for!

We'll do whatever we can to fix your vehicle at the roadside
We'll offer you overnight accommodation or a hire car if repairs can't be completed in time for your return journey
We'll even get your vehicle back to the UK

Cover Features

Why choose LV= Britannia Rescue UK & European Assist?

24/7 English-speaking breakdown assistance from our UK call centre
Roadside assistance and recovery to a local place of repair in Europe and a national recovery in the UK
We'll arrange repatriation of your vehicle back to the UK if it’s not fixed in time for your return journey
Alternative travel arrangements if you break down before your trip or when in Europe

European Breakdown

If you break down on the motorway or at a motorway service station in France, you’ll have to call for help from the orange SOS box on the side of the road, or 112 from your mobile.
Recovery agents may not speak English, so customers are advised to call the assistance service if there is any translation required.
Make sure you travel with your driver's licence and also the V5 of the vehicle, as most garages will ask for both of these.
Only very minor repairs will be carried out at the roadside in Europe.
It is illegal in France and some other European countries (Germany for one) to change just one tyre on an axle of a vehicle; both tyres on one axle need to be changed.

Drivers in some larger cities in France will need to purchase a ‘clean air’ sticker to denote the level of emissions a vehicle produces. Find out more here
Garages in France close between 12 and 2pm for lunch. Garages in Spain close for 'siesta' but the times vary from garages to garages.
Pets will not be allowed on any ferries to cross the channel unless they are in a cage within a vehicle.
The replacement vehicle entitlement will not be activated if you can’t produce a valid driver's licence and credit card under the same name and agencies in Europe will not accept debit cards. You will also need to have sufficient funds in your account to cover the deposit, as this will not be covered by your insurance or Opteven.

Existing Customers

Call us on 0800 633 5211 to add our breakdown cover to your existing LV= car cover at any time. It’s a match made in heaven (like tea and biscuits)
If you don't already have car insurance with us, but want to benefit from this perfect match, you can get a car insurance quote today and add breakdown cover

Frequently asked questions

We may have already answered it below

AWARDS and recognition

5 Star rated by Defaqto for our UK Recovery & Home Assist and UK & European Assist cover
Proud to be the UK's most recommended insurer

Policy documents

You can get this and other documents from us in Braille, large print or audio by contacting us.