Insurance FAQs

Do I need to notify you when I plan to travel outside of the UK?

No, if you're travelling abroad, you don't need to tell us in advance - unless you haven't got UK & European Assist breakdown cover and you'd like to add it. 

If your car is insured with LV= and you’re travelling to Albania, Morocco, Serbia or Turkey, please call us on 0330 678 5222* as you'll need a green card for these countries.

If your car breaks down while you're away and you've got UK & European Assist breakdown cover, give us a call on +44 (0)1484 435 806 (for Text Phone dial +44 151 494 1260) and we'll be happy to help.

Available 24 hours a day, 7 days a week


*Opening hours 

Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm

For Text Phone first dial 18001, Calls will be recorded