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Breakdown cover customer reviews

Reliable breakdown cover
from a Which? Recommended Provider

Read unbiased reviews and ratings from our breakdown cover customers

We're keen to get feedback from our customers so we've partnered with reevoo, an independent review company. Find out how, as a customer, you can leave feedback below.

Or call our UK call centre on

0800 022 3948

Existing customer contact details

8am - 8pm Monday to Friday
9am - 5pm Saturday and bank holidays
10am - 4pm Sunday

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How you can leave feedback

  1. You purchase a breakdown cover policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from reevoo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.

  • We aren't involved in handling the feedback at any stage.
  • Reevoo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

Breakdown Cover reviews verified by reevooReevoo

Ease of purchase
9.4
Value for money
9.2
Overall rating
9.1
Scores 9.1 out of 10 based on 314 reviews
10 out of 10

Francesca

Huddersfield GB
+
Buying a policy with BR is very easy and the customer service team are very easy to deal with.
None.
Confirmed purchase: 18 March 2017
Published on: 22 March 2017
9 out of 10

Michael

Whitehead GB
+
Easy to adapt for.
Haven't used it yet. Hopefully don't need to
Confirmed purchase: 17 March 2017
Published on: 22 March 2017
8 out of 10

Diane

rugby GB
+
Reviewer left no comment
Would have been good if I could afford the package that takes your vehicle home, rather than to nearest garage.
Confirmed purchase: 16 March 2017
Published on: 22 March 2017
9 out of 10

John

maltby,rotherham GB
+
struggled to get european cover for my 24 year old motorbike,but these covered it no questions
Reviewer left no comment
Confirmed purchase: 14 March 2017
Published on: 17 March 2017
10 out of 10

Andrew

GB
+
Personal cover included for spouse.
Reviewer left no comment
Confirmed purchase: 09 March 2017
Published on: 17 March 2017

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Defaqto 2017 - 5 Star motor breakdown cover

We're 5 Star rated by Defaqto for our UK Recovery & Home Assist and UK & European Assist cover.

Policy document

This document is for new policies.

LV= Britannia Rescue policy document (PDF 220KB)

Buying breakdown cover is quick and easy

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LV=, County Gates, Bournemouth, BH1 2NF, UK