Breakdown customer reviews

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Read unbiased reviews and ratings from our breakdown customers

LV= breakdown cover rated 4.6 out of 5 based on 5 customer reviews independently verified by Feefo. (Correct as of 11 January 2024)

We're keen to get feedback from our customers so we've partnered with Feefo, an independent review company.

Find out how, as a customer, you can leave feedback below.

Customer reviews

How you can leave feedback

  1. You purchase a breakdown policy directly from our website.
  2. Once you've received your policy documents you'll get an invitation by email from Feefo within two weeks asking you to give feedback.
  3. Your feedback will be published on our website usually within a day or so.
We aren't involved in handling the feedback at any stage.

Feefo always publishes your unedited feedback unless it contains swear words. If it does, they'll contact you and ask if you'd like to re-word it. If you don't want to alter it, it won't be published as we don't want any bad language on our website that could offend other customers.

AWARDS and recognition

Breakdown cover that just works

  • 5 Star rated by Defaqto for our UK Recovery & Home Assist and UK & European Assist breakdown cover
  • We're ranking at 4.4/5 by Trustpilot.
    Correct as of 5 June 2024

Now sit back, relax and start your quote