Have the following information ready:
If you break down on a UK motorway:
They will do everything they can to get you on your way but please remember they are only authorised to provide the service you have paid for and agreed with us.
They will ask you to pay for any parts and we are not responsible for costs you arrange without authorisation from us.
When they have dealt with your breakdown they may ask you to sign an advice note. They'll return this to us so we can monitor our service standards.