LV= uses cookies to give you the best experience online and to provide anonymised, aggregated site usage data. You can find out what cookies we use and how you can disable them in our Cookie Policy. By continuing to use our website, you agree to our use of cookies in accordance with our cookie policy unless you have disabled them.

skip to main content

Breakdown cover

Customer help
Call for assistance, renew your policy or make changes to your policy

LV= Britannia Rescue

Help for breakdown cover customers

Calendar icon representing renewing your breakdown cover

Renew your policy

You can renew your policy by calling us.

0800 756 8700

Lines are open: 8am - 8pm Monday to Friday, 9am - 5pm Saturday and bank holidays, 10am - 4pm Sunday.

Breakdown truck icon representing having broken down now

Broken down now?

Call LV= Britannia Rescue 24/7.

0800 929 111

+44 (0)1484 435 806 from Europe

Pen and paper icon representing making changes to your breakdown cover policy

Make changes

Change policy details like your name, address, car, optional extras or marketing preferences.

Change your policy

Stack of papers representing new documents

Get new documents

Use our online form to request replacement copies of your policy documents.

Phone icon

Contact us

Find out how to call, email or write to us.

Need Help?

Sorry, our interactive FAQ service is unavailable at the moment. Please try again later.

Existing customer discounts

Did you know as an LV= customer you could get...

Car insurance

5 Star rated cover from the UK’s Most Recommended Insurer.

More about car insurance

Home insurance

Our home cover is rated 5 Stars by Defaqto.

More about home insurance

Travel insurance

10% online discount on our award winning travel insurance.

More about travel insurance