Coronavirus and your breakdown cover...

What you need to know about LV= breakdown cover...

Icon of a breakdown truck with a hand underneath it
If you breakdown, you can still get in touch with us the usual way. Due to the ongoing effects of coronavirus (COVID-19) our wait times on the phone and at roadside are a little longer than usual. If you breakdown at home and you have a second vehicle, please consider using this if possible.
If you or somebody in your vehicle is self-isolating or showing symptoms of coronavirus (COVID-19), please tell us when you call or fill in our online form. We’ll let our recovery team know, so they can get you up and running in the best way possible while keeping themselves, and you safe. Please also remember to keep a distance of two metres when our agents come out to you, to maintain social distances during this challenging time.
Please see our FAQ's below where we may cover any questions you have. In the meantime, stay safe and please bear with us while we do all we can to support our customers and employees.

Have a browse through our articles to see how coronavirus (COVID-19) could affect you if you breakdown, and how to keep your car running while it's not being used

Breakdown cover FAQs

Want to know more? Visit our dedicated coronavirus hub to find out what we're doing to help our customers

Our coronavirus hub