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Popular FAQs
Are other members of my household also covered for breakdown cover?
I have Breakdown Cover with LV=. What should I do if I break down?
What documents do I need to travel abroad?
I've changed my vehicle - how do I transfer my breakdown cover?
How much is LV= Britannia breakdown cover?
Your breakdown policy also offers optional personal cover - What's that?
Do I have to pay an excess on my breakdown cover if you come out to me?
Policy changes FAQs
How do I change the payment date or bank details for my breakdown cover payments?
I've changed my vehicle - how do I transfer my breakdown cover?
Do I need to notify you when I plan to travel outside of the UK?
How do I change my level of cover when I renew my breakdown cover?
Can I upgrade my level of cover once my breakdown policy has started?
General FAQs
Are other members of my household also covered for breakdown cover?
I have Breakdown Cover with LV=. What should I do if I break down?
I have UK & European Assist breakdown cover - which countries am I covered in?
I haven't received my breakdown cover email confirmation, what should I do?
Will you fix my vehicle at the side of the road?
How far will you recover my vehicle if you're unable to repair it at the roadside?
How can I provide breakdown cover feedback to LV= staff?
Can I buy breakdown cover when I'm overseas?
Who are the insurance regulators for breakdown?
Why is last year’s breakdown insurance renewal information on my letter different to what I paid?
Why is the letter I received telling me to shop around for breakdown insurance?
Can I add breakdown cover to my LV= car insurance?
Does LV= Breakdown cover flat tyres?
Does LV= Breakdown cover all types of vehicles?
Existing customers FAQs
I've changed my vehicle - how do I transfer my breakdown cover?
Your breakdown policy also offers optional personal cover - What's that?
How do I change the payment date or bank details for my breakdown cover payments?
Do I need to notify you when I plan to travel outside of the UK?
How will I receive my breakdown cover documents?
Can I change my payment method when I renew my breakdown cover?
Can I upgrade my level of cover once my breakdown policy has started?
How do I change my level of cover when I renew my breakdown cover?
Why can't I pay my breakdown cover by instalments?
Claims FAQs
I have Breakdown Cover with LV=. What should I do if I break down?
Will you fix my vehicle at the side of the road?
How far will you recover my vehicle if you're unable to repair it at the roadside?
Payment FAQs
How do I change the payment date or bank details for my breakdown cover payments?
Can I change my payment method when I renew my breakdown cover?
Why can't I pay my breakdown cover by instalments?
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Breakdown cover
Breakdown FAQ hub
