Breakdown cover
Breakdown cover that keeps you movingHere's how we're dealing with coronavirus (COVID-19)
We've temporarily changed our opening hours to Monday to Friday 9 – 6, Saturday 9 – 5 and Sunday 10 – 4. Broken down? No worries, you can still get in touch with us 24/7. Updated on 01/06/2020.
Ready to get a quote?
Call us on0800 022 3948
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
Calls will be recorded. For Text Phone dial 18001.
Existing Customers
Already a customer? How can we help?
so, wHY CHOOSE LV=?
When it comes to roadside repairs, we always try to be streets ahead
- Over 3,000 breakdown professionals at your service
- No callout charges (we don't want to make your day worse, after all)
- 5 levels of cover, so you only pay for what you need
Cover Features
Cover starts from just £30 a year, so you have more money to spend on things you love
And you'll get all of this as standard...
- 4 out of 5 cars fixed at the roadside*
- 51-minute average response time*
- A friendly 24-hour helpline you can call whenever you need us
- Cover for anyone driving the nominated vehicle (as long as they have permission to drive it!)
* Average response time of 50.43 mins. 93.25% of customers were able to complete their journey, based on 118,919 jobs from Agent Performance Review Report. Aug '19- Feb '20
What's not covered...
- A fault that doesn’t stop you driving, for example a faulty headlight or a faulty washer jet
- Specialist equipment if you need to be recovered from mud, snow or a flood
- Any vehicle that is being used for hire and reward purposes
Cover levels
Like we said earlier, you’ll only pay for what you need (it’s only fair, after all.) See which level of cover works for you and we’ll take it from there.
| Roadside Assist | Roadside & Home Assist |
UK Recovery | UK Recovery & Home Assist |
UK & European Assist |
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|---|---|---|---|---|---|
| Price | £30 a year |
£63 a year |
£70 a year |
£99 a year |
£142 a year |
| Assistance more than 1/4 mile from home |  |
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| Local recovery up to 10 miles from the location of the breakdown | |
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| Home assistance | |
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| Recovery to anywhere in the UK, if we can't fix your vehicle by the end of the day | |
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| Hire car, alternative transport or overnight accommodation | |
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| Cover in Europe | |
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| Price of adding personal cover | £26 | £26 | £43 | £48 | £48 |
Existing car Customers
Want to add breakdown cover to your LV= car insurance policy? It couldn't be easier
- Call us on 0800 633 5211 to add our breakdown cover to your existing LV= car cover at any time
- If you don't already have car insurance with us, but want to benefit from this perfect match, you can get a car insurance quote today and add breakdown cover
FREQUENTLY ASKED QUESTIONS
Got a question about our breakdown insurance?
Policy documents
Want a little more info? Take a read of the policy document
You can get this and other documents from us in Braille, large print or audio by contacting us.