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Breakdown insurance existing customers

Call for assistance, renew your policy or make changes to your policy

What you need to know about LV= breakdown cover..

In light of the impact that coronavirus (COVID-19) is having globally, we’ve made some changes to how we assist our breakdown customers. 
 
If you need to make a claim, and you or somebody in your vehicle is self-isolating or showing symptoms of coronavirus (COVID-19), please tell us when you call. We’ll let our recovery team know, so they can handle your breakdown in the best way possible and take measures to keep themselves safe. 
 
We’ll continue to offer breakdown recovery in Europe wherever possible. However, government actions such as border closures may affect our service. 
 
You can continue to contact us in the normal way if you need to make a claim. Thank you for your understanding during these exceptional circumstances.

Contact us

Get in touch and we'll take it from there

Broken down?

Call LV= Britannia rescue straight away and they will be happy to help.

Lines open 24 hours, 7 days a week

Calls will be recorded.

Renew your policy

You can renew your policy by calling us

Mon to Fri 8am - 8pm

Sat and bank holidays 9am - 5pm

Sun 10am - 4pm

For Text Phone first dial 18001

Calls will be recorded.

Manage your policy

Change policy details like your name, address, car, optional extras or marketing preferences