Breakdown cover
Breakdown cover you can count onWhat you need to know about LV= breakdown cover..
In light of the impact that coronavirus (COVID-19) is having globally, we’ve made some changes to how we assist our breakdown customers.
If you need to make a claim, and you or somebody in your vehicle is self-isolating or showing symptoms of coronavirus (COVID-19), please tell us when you call. We’ll let our recovery team know, so they can handle your breakdown in the best way possible and take measures to keep themselves safe.
We’ll continue to offer breakdown recovery in Europe wherever possible. However, government actions such as border closures may affect our service.
You can continue to contact us in the normal way if you need to make a claim. Thank you for your understanding during these exceptional circumstances.
As a Boundless member, we'll treat you to discounted LV= breakdown cover
Call us on0800 756 8687
Mon to Fri 8am - 8pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
Sat and bank holidays 9am - 5pm
Sun 10am - 4pm
Calls will be recorded. For Text Phone dial 18001.
Existing Customers
Already a customer? How can we help?
So, why choose LV= breakdown cover?
When it comes to roadside repairs, we always try to be streets ahead.
- Over 4,000 breakdown professionals at your service
- No callout charges (we don't want to make your day any worse!)
Cover Features
Cover starts from just £40 a year, so you have more money to spend on things you love.
Plus, you'll get all of this as standard...
- 4 out of 5 cars fixed at the roadside*
- 49-minute average response time*
- A friendly 24-hour helpline you can call whenever you need us
- Cover for anyone driving the nominated vehicle (as long as they have permission to drive it!)
- Run out of charge? We have a fleet of vehicles we use in partnership with AFF, which can recharge your vehicle and get you on the road again
- We’ve partnered with what3words to help make being lost a thing of the past. Find out more
*Average response time of 48.10 mins. 94.56% of customers were able to complete their journey, based on 111,192 jobs from Agent Performance Review Report. Nov '19 - Apr '20
What's not covered...
- A fault that doesn’t stop you driving, for example a faulty headlight or a faulty washer jet
- Specialist equipment if you need to be recovered from mud, snow or a flood
- A car that is not in a roadworthy condition without road tax and a valid MOT
- Any vehicle that is being used for hire and reward purposes
Compare our cover levels
Like we said earlier, you’ll only pay for what you need (it’s only fair, after all.) So, see which level of cover works for you and we’ll take it from there.
| Standard cover | Comprehensive cover | Deluxe cover | |
| Price | £40 | £65 | £80 |
| Roadside assistance |  |
|
|
| UK recovery | |
|
|
| Caravan and trailer* cover | |
|
|
| Help in case of theft or vandalism | |
|
|
| Relief driver | |
|
|
| Home assistance | |
|
|
| Hire car, alternative transport or overnight accommodation | |
|
|
| European cover | |
||
| Personal cover (optional) | £30 | £30 | £30 |
Existing Customers
Add breakdown cover to your LV= car insurance policy. It couldn't be easier.
- Call us on 0800 633 5211 to add our breakdown cover to your existing LV= car cover at any time. It’s a perfect match.
- If you don't already have car insurance with us, but want to benefit from this perfect match, you can get a car insurance quote today and add breakdown cover.
Policy documents
Want a little more info? Take a read of our policy documents.
You can get this and other documents from us in Braille, large print or audio by contacting us.