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Working with LV=

Legal advice

The legal world can often seem daunting and confusing, not to mention expensive if your client needs to speak to a solicitor. But with the Member Care Line, your client can speak to a team of legal advisers and legal executives, without the associated costs.

Key benefits

The team will be able to advise your client on a range of legal matters.

  • All areas of UK law, including Scottish and Irish legislation (which is different to English and Welsh law).
  • Our team can offer practical advice on general law, property-related issues, wills and probate, matrimonial conflicts, as well as employment and family legislation. Typically, a family lawyer will only specialise in one or two areas of law, so the helpline can also complement any existing support already in place.
  • The average ‘charge-out’ rate for legal advice can be anything from £180-£250ph, but members can speak to a team of legal advisers via the Member Care Line at no cost, and at a time convenient with them.
  • Ultimately, everyone will need legal advice at some point in their lives, and members can get it for free with LV=.

How does this benefit me?

You can be confident you’re recommending a quality proposition and that LV= will be there for your client when they need it most. What’s more, you’ll be giving them something tangible for their premium that they can start using straightaway.

All members can use this service at any time - not just at the point of a claim (for protection customers).

Find out more

Member Care Line

0800 876 6166

TextDirect 18001 0800 876 6166

Option 1: Counselling or a medical expert
Option 2: Legal advice

Open 24 hours a day, 7 days a week*.

* Calls requiring a medical expert can only be taken from 9am - 5pm on weekdays. Any calls outside this time will be given a call back the following day during opening hours.

Option 3: Member support fund

9am-5pm on weekdays.

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Protect what your client loves

We have a range of protection products to give your client a well-rounded portfolio.

View our protection products

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Supporting your client's retirement

Our retirement plans provide flexibility for your clients' needs now and in the future.

View our retirement products

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Flexible Guarantee Bond Series 3

Potential for capital growth over the longer term with ongoing flexibility and guarantee options.

More on the Flexible Guarantee Bond Series 3

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Find out more about the awards we've won for the products and the service we provide.

Find out more about the awards we've won

Liverpool Victoria Financial Services Limited, registered in England with registration number 12383237. County Gates, Bournemouth, BH1 2NF, UK