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Working with LV=

Health advice

Your client will have access to a team of medical professionals, with no limit on how many times they use it.

Key benefits

Your client and their family will be able to speak to our team of qualified doctors and nurses, who can offer practical help on anything they’re worried about, including:

  • If your client’s been diagnosed with a specific illness or injury, our medical experts can advise them on what to expect. GPs and consultants don’t always have the time to explain everything in detail, so the helpline can be used to explore diagnosed conditions further.
  • The team running the helpline can supply supportive literature, and provide details of local hospitals and treatment centres.
  • Your client can also use the helpline for expert lifestyle and nutritional advice.

More on how we can support health and medical issues

How does this benefit me?

You can be confident you’re recommending a quality proposition and that LV= will be there for your client when they need it most. What’s more, you’ll be giving them something tangible for their premium that they can start using straightaway.

All members can use this service at any time - not just at the point of a claim (for protection customers).

Find out more

Member Care Line

0800 876 6166

TextDirect 18001 0800 876 6166

Option 1: Counselling or a medical expert
Option 2: Legal advice

Open 24 hours a day, 7 days a week*.

* Calls requiring a medical expert can only be taken from 9am - 5pm on weekdays. Any calls outside this time will be given a call back the following day during opening hours.

Option 3: Member support fund

9am-5pm on weekdays.

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Protect what your client loves

We have a range of protection products to give your client a well-rounded portfolio.

View our protection products

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Supporting your client's retirement

Our retirement plans provide flexibility for your clients' needs now and in the future.

View our retirement products

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Flexible Guarantee Bond Series 3

Potential for capital growth over the longer term with ongoing flexibility and guarantee options.

More on the Flexible Guarantee Bond Series 3

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Find out more about the awards we've won for the products and the service we provide.

Find out more about the awards we've won

Liverpool Victoria Financial Services Limited, registered in England with registration number 12383237. County Gates, Bournemouth, BH1 2NF, UK