LV= uses cookies to give you the best experience online and to provide anonymised, aggregated site usage data. You can find out what cookies we use and how you can disable them in our Cookie Policy. By continuing to use our website, you agree to our use of cookies in accordance with our cookie policy unless you have disabled them.

skip to main content

Providing your clients with confidential, expert medical advice wherever they are.

LV= Doctor Services

Introducing LV= Doctor Services and Square Health

In this video you’ll get the chance to meet Dr Bippon Vinayak who is the Executive Chairman and CEO of Square Health. As a doctor himself, he gives his views on why accessing Medical Services is so important today and explains the three services available with LV= Doctor Services.

Remote GP

A phone icon with a stethoscope on the screen

Speak to a UK doctor to talk through any health or medical concerns by video or phone consultation.

Prescription Services

An icon of two medical pills

Get a private prescription without the need for your client to visit their local GP.

Second Opinion

Two speech bubbles

Check a diagnosis and get advice on treatment options with a UK medical specialist by video or face to face consultation.

Meet Dr Bippon Vinayak

Video transcript

People already use technology to do their shopping, banking or even book a holiday so it is almost a natural next step for them to manage their health.

I’m Bippon Vinayak, the Executive Chairman and CEO at Square Health.

We started Square Health in 2015, so it’s a relatively new company, but it’s part of an old and well established staple of businesses that have provided health care services throughout the UK since 1994.

We’re delighted to be partnering with LV=. We share their passion for customer care and we do feel that the services being provided by Square Health will extend the range of support services that LV= already has in place.

The Remote GP allows the LV= customer convenient and quick access to a GP, from almost anywhere in the world.

The Second Opinion service is unique we feel. In the UK it’s actually very rare for people to seek a second opinion, and as a consequence of that accessing the service when you do want to can be quite challenging. So our aim is to try and seek an alternative without disrupting the ongoing clinical care.

The Prescription Services allow the Remote GP to treat the acute episode. We’re not looking to replace the normal GP medication or any repeat medication that the patient may require, but it allows them to deal with the acute episode and for the private prescription to be issued in a convenient way that can be collected from the local pharmacy, so the customer simply needs to turn up to pick it up.

We cover pretty much all the key medical specialities. We currently process in excess of 100,000 medical reports a year; in addition to this we do approximately 50,000 health screening reports. We conduct close to a quarter of a million physiotherapy sessions a year.

So we have very well developed networks, we have a proven track record of service delivery and what’s unique about our business is it literally does cover pretty much every part of the UK.

The app essentially gives the user healthcare wherever or whenever they want. We wanted to build a platform which would allow us to connect a number of the best health and wellness services and unify them so that they could be accessed in a consistent and logical way by the end user.

We wanted the services to be relevant and we wanted them to be easily accessed from a mobile device from anywhere in the world.

We see this as the beginning of a journey; we think we’ll be able to help a lot more people lead healthier lives. But also we’ll be a source of trusted healthcare advice in their moment of need.

Our slogan is ‘Always there healthcare’ and that’s really what the app allows us to do. It’s in the palm of your hand whenever you feel you need to refer to trusted medical advice or seek some intervention, then the app is just a click away.

How to use the LV= Doctor Services App

Helping your clients to manage their own health, the LV= Doctor Services app shows just how easy it is to access and use the three expert medical services offered.

LV= Doctor Services will provide you with justification to your product recommendations and will help demonstrate the value of your advice to your clients.

Small heart icon

Protect what your client loves

We have a range of protection products to give your client a well-rounded portfolio.

View our protection products

Small calendar icon

Supporting your client's retirement

Our retirement plans provide flexibility for your clients' needs now and in the future.

View our retirement products

Small pile of money icon

Flexible Guarantee Bond Series 3

Potential for capital growth over the longer term with ongoing flexibility and guarantee options.

More on the Flexible Guarantee Bond Series 3

Small trophy icon


Find out more about the awards we've won for the products and the service we provide.

Find out more about the awards we've won

LV=, County Gates, Bournemouth, BH1 2NF, UK