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Providing your clients with confidential, expert medical advice wherever they are.

LV= Doctor Services

Second Opinion

If your client or their children have been diagnosed with a medical condition and they’ve had the results, they may still have questions around their diagnosis and the course of treatment recommended.

Our Second Opinion service is there to review a diagnosis, help clarify any unanswered questions and to help your clients understand the treatment options available. It may not mean that their diagnosis is changed, but it could help to provide reassurance that the initial diagnosis is right.

An expert specialist is specially selected for the consultation and will be chosen to best match the client’s diagnosis or medical condition.

How does it work?

Select the Second Opinion service via the LV= Doctor Services app.

Before a consultation is confirmed, a full review of your client’s diagnoses or medical condition is required. The review will need your client to request their medical records from their GP and any specialists seen to date. Square Health can guide your client on how to do this and there may sometimes be a charge, depending on the GP surgery.

Once all the medical records are received by Square Health, your client will be offered a video or face-to-face consultation, normally within seven working days.

Why use the Second Opinion service?

  • Confirm a diagnosis – once their medical information has been reviewed, a diagnosis will be confirmed, with guidance and advice on the treatment options available.
  • Includes mental health - it’s likely the specialist will recommend a follow up face-to-face consultation with a specialist or consultant, to best treat the diagnosis and in your client's local area.
  • Reassurance – the advice and guidance can help to answer any outstanding questions, or provide reassurance that your client may have.

Common treatment areas:

  • Cancer
  • Heart and Cardio-vascular
  • Hip complaints
  • Knee complaints
  • Mental health
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70% of people use the second opinion service for cancer diagnoses.

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Protect what your client loves

We have a range of protection products to give your client a well-rounded portfolio.

View our protection products

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Supporting your client's retirement

Our retirement plans provide flexibility for your clients' needs now and in the future.

View our retirement products

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Flexible Guarantee Bond Series 2

Potential for capital growth over the longer term with ongoing flexibility and guarantee options.

More on the Flexible Guarantee Bond Series 2

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Awards

Find out more about the awards we've won for the products and the service we provide.

Find out more about the awards we've won

FOR UK FINANCIAL ADVISERS ONLY
LV=, County Gates, Bournemouth, BH1 2NF, UK