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Supporting your clients' health with enhanced LV= Doctor Services

LV= Doctor Services

Remote Psychological Services

Your client’s mental health is just as important as any physical sickness or injury. That’s why we now have a dedicated service to provide mental health support to your clients. With 1 in 4 adults in the UK suffering with mental health conditions we wanted to provide great services which add value to your client’s lives.

Through the LV= Doctors Services app your client can get remote emotional and behavioural support from a qualified therapist, who are trained to offer counselling, cognitive behavioural therapy (CBT) as well as other mental health treatments.They can get up to five consultations a year with a specialist, helping them to address any mental health concerns.

How does it work?

Your client can arrange an initial consultation through the LV= Doctors Services app on their smartphone, and speak to a qualified counsellor, therapist or psychologist via video or a phone call. Based on your client’s needs, a treatment plan is developed, and may include an online programme, for example online CBT sessions. The therapist is also able to refer your client for a face to face consultation if needed.

Common treatment areas include:

  • Anxiety, panic and phobia
  • Depression
  • Substance abuse
  • Obsessive compulsive behaviour
  • Post-traumatic stress disorder
  • Sleep disorders
  • Eating disorders

Support for your clients when they need it most

In 2019 we saw mental health conditions were among our top causes for claims which is why we understand the need for quick, convenient and expert support. With the Remote Psychological Service, your clients are able to speak to a professional much more quickly than through the NHS. This means they’re able to get support as and when they need it, preventing your client’s mental or emotional wellbeing getting worse.

Liverpool Victoria Financial Services Limited, registered in England with registration number 12383237. County Gates, Bournemouth, BH1 2NF, UK