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Providing your clients with confidential, expert medical advice wherever they are.

LV= Doctor Services

Confidential, expert medical advice

When it comes to your client’s health, we know they want the best and as the UK healthcare system continues to change and our lives get even busier, the need for quality, convenient medical services has never been greater.

That’s why we’re adding LV= Doctor Services for all new customers to the following products:

LV= Doctor Services gives your client or the life assured access to three expert medical services in one app. All they have to do is download the LV= Doctor Services app to their smartphone or call 0333 577 7105 to get quick and convenient access to a leading network of over 5,000 UK doctors and specialists whatever their medical concern, wherever your clients are.

This service is a non-contractual benefit and can be changed or removed at anytime.

What services are available?

Remote GP

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Speak to a UK doctor to talk through any health or medical concerns by video or phone consultation.

Prescription Services

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Get a private prescription without the need for your client to visit their local GP.

Second Opinion

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Check a diagnosis and get advice on treatment options with a UK medical specialist by video or face to face consultation.

About our partner Square Health

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Founded by practising doctors, Square Health provides expert medical services using the latest online technology. With one of the largest networks of over 5,000 UK medical professionals, including doctors and healthcare specialists. Each Square Health practitioner is highly trained and experienced, as well as being registered with the General Medical Council (GMC). They are all based in the UK. Square Health is also registered with the Care Quality Commission (CQC) and also follows the National Institute for Health and Care Excellence (NICE) guidelines.

Why LV= Doctor Services

As the UK healthcare system continues to change and our life expectancy continues to be on the increase, LV= Doctor Services puts your clients in control and helps to keep them healthy for longer.

What's in it for you and your clients?

For you

  • Demonstrates the value of your advice
  • Help you to justify your product recommendations
  • Supports your clients beyond the product with access to expert medical services
  • Helps build long term relationships

For your clients or the insured employee

  • The services are confidential
  • Simple to use – one app, three services
  • Easy access to leading medical experts
  • Convenient to book an appointment from home, whilst at work, or on holiday
  • UK based health professionals

These services will justify the value of your advice and product recommendations as we include the services in the contract at no added cost.

How to use the LV= Doctor Services

It’s really easy for your clients to keep a check on their own health, as well as their children’s (up to age 16) with LV= Doctor Services:

  • Simple to use - one app, three services downloadable to a smartphone device
  • Easy access – to a leading network of over 5,000 UK health and medical professionals and specialists
  • Serious illness or everyday health concern – get expert, confidential medical advice for whatever your clients are concerned about.
  • Appointments available between 8am to 7pm Monday to Friday, 9am to 1pm Saturday (excluding bank holidays)
  • Convenient – your client can see a doctor or specialist from the comfort of their home, at work, or whilst away on holiday, without the waiting room
  • No added cost – included with all personal protection policies bought through an independent financial adviser for all new customers

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Protect what your client loves

We have a range of protection products to give your client a well-rounded portfolio.

View our protection products

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Supporting your client's retirement

Our retirement plans provide flexibility for your clients' needs now and in the future.

View our retirement products

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Flexible Guarantee Bond Series 3

Potential for capital growth over the longer term with ongoing flexibility and guarantee options.

More on the Flexible Guarantee Bond Series 3

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Find out more about the awards we've won for the products and the service we provide.

Find out more about the awards we've won

LV=, County Gates, Bournemouth, BH1 2NF, UK