LV= uses cookies to give you the best experience online and to provide anonymised, aggregated site usage data. You can find out what cookies we use and how you can disable them in our Cookie Policy. By continuing to use our website, you agree to our use of cookies in accordance with our cookie policy unless you have disabled them.

skip to main content

Our underwriting approach makes the application process easier for you and your clients


Tele-interviewing booking

You or your client can book a tele-interview appointment with us directly online, without having to contact our new business team.

  1. It's usable as soon as you have the policy number.
  2. It shows all of the appointments available.
  3. You can book appointments as early as an hour after submission or up to seven days in advance.
  4. Can be used for your Personal and Business protection clients.

Once the appointment is made, we recommend that your client reads our Tele-interview how to prepare document to ensure that they know what to expect and what information they’ll need for their tele-interview.

Online booking system

The service is suitable for both you and your clients to use. This will take about 30 minutes, including Personal and Business Protection.

Please make sure you include their policy number and policy type as they will need this to make the booking.

0800 678 1896

TextDirect: first dial 18001

8.30am - 6.30pm Monday - Friday

We may record and/or monitor calls for training and audit purposes.


Money icon

Will it pay?

We're proud of our claims history. Find out how much we've paid policy holders in 2016.

More about our claims history

Graph icon

Protection toolkit

Let us support your advice with our handy online tools.

Find out more about our Protection Toolkit

Heart icon

Working with LV=

What you can expect when you work with us.

More about Working with LV=

Briefcase icon

Business Protection

Whether you’re new or experienced, our Business Protection products, tools & calculators will support you.

More on Business Protection

Connect with us

Vimeo logoLinkedIn company logoTwitter icon showing a bluebird

LV=, County Gates, Bournemouth, BH1 2NF, UK