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Our underwriting approach makes the application process easier for you and your clients


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Due to adverse weather conditions in the South and for the safety of our colleagues, the Exeter office is closed until Monday 5 March. If you’re looking to run a quote, apply or get an underwriting decision please use our Fastway system and our Pre-Underwriting Tool both of which are available 24/7. If you have an urgent query then please email your LV= Account Manager who'll try to help. We'll continue to monitor the weather conditions and we’ll provide you with an update as soon as possible. Apologies for any inconvenience and thank you for your patience.

Pre-underwriting enquiries

For a quick outcome on simple disclosures, we recommend using our pre-underwriting tool . You can access the tool by logging into Fastway .

Call us

  • Application status/Underwriting/Commission questions: 0800 028 6333
    (Lines open from 9am - 5pm Monday to Friday)
  • Post sale policy servicing: 0800 678 1906
  • Claims: 0800 756 5869
  • Business Protection Specialist team (underwriting and applications): 0800 032 3962
  • Large Case Specialist team 0800 678 1902

For TextDirect first dial 18001. We may record and/or monitor calls for training and audit purposes.

Email us

Write to us

  • LV=, Emperor House, Grenadier Road, Exeter Business Park, Exeter, EX1 3LH

0800 678 1893

TextDirect: first dial 18001

8.30am - 6.30pm Monday - Friday

We may record and/or monitor calls for training and audit purposes.


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LV=, County Gates, Bournemouth, BH1 2NF, UK