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For clients who wish to release some equity from their home now and in the future

Flexible Lifetime Mortgage

Suitability letter builder

This is the suitability letter builder for our Flexible Lifetime Mortgage.

You are responsible for creating a suitable document which is based on your client’s individual circumstances. We've designed our paragraphs as ‘base text’, which you can develop to suit your client’s individual circumstances. If you choose to use any of the text, you are responsible for ensuring that your regulatory requirements are met.

Create a suitability letter

 

About our suitability letter builder

A good suitability letter is:

  • your opportunity to justify and reinforce the reasons for your advice and recommendations
  • an excellent opportunity to document unmet and future needs and the importance of on-going review discussions
  • your record of the discussions held and the recommendations made/not made and why

It should be clear, fair and not misleading. It should be personal, explain the reasons why a recommendation has been made and how it meets the customers’ needs and objectives. It should highlight any risks involved.

We’ve produced a range of template paragraphs that are designed to describe generic features of each type of policy, as well as the specific benefits of our own products. You can use and adapt these paragraphs to help construct your own Suitability Letters.

LV= has taken care to ensure the accuracy of the information at the time of issue but does not accept liability resulting from your use of it.

0800 028 8974

TextDirect: first dial 18001

8.30am - 5.30pm Monday - Friday

We may record and/or monitor calls for training and audit purposes.

Literature

Our awards

The Equity Release Awards – Winner – Best Business Development Manager

Financial Adviser 5 Star Service Awards for the last three years – Mortgage Lenders and Packagers

Our ratings

Moneyfacts 2017 annual assessment of the equity release market:

  • 5 Star Flexible Lifetime Mortgage
  • 4 Star Lump Sum Lifetime Mortgage +

This means that if you're advising consumers on our equity release products, we have a high rating for the quality of our product features.

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Lifetime Mortgage

If your client doesn't need the guarantee of borrowing more in the future.

More on our Lifetime Mortgage

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Support

By working with us, you will get the support you can expect from a respected provider.

View the support available to you

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Awards

We've won a range of awards for the service and quality of our Equity Release products.

More on the awards we've won

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Contact us

Find your dedicated support for quotes, help and product information

Contact our equity release specialists

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FOR UK FINANCIAL ADVISERS ONLY
LV=, County Gates, Bournemouth, BH1 2NF, UK