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The faster way of doing business, including our new Pre-Underwriting tool

Book a telephone interview


How to book a telephone interview

Complete your application as normal. On the pre-underwriting declaration you can 'confirm and request a teleinterview' using the button at the bottom of the page.

Button on the declaration page taking you to the telephone booking service

You'll be asked a few questions about the booking. Choose Ok to continue.

The telephone booking questions

The telephone booking system will let you choose a time and date when we'll call.

The telephone booking system will let you choose a date and time for  us to call.

A separate tele-interview needs to be booked for each person on the application.

A separate tele interview will need to be booked for each person on the application

To return to the dashboard, click on the existing application at the top of the screen.

Once complete, you can return to the dashboard by clicking the existing customer link at the top of the page.

Choosing to complete the application on behalf of your client

If you've chosen to answer the underwriting questions instead of a telephone interview, you can change your preference on your clients underwriting answers.

If you've booked a tele-interview, you can choose to the application form on behalf of the customer.

Confirm that you'll cancel the tele-interview and then click 'proceed'.

You'll need to accept the confirmation that you'll cancel the tele-interview.
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Flexible Protection Plan

Why not add Critical Illness or Income Protection to your client's plan for a wider protection portfolio?

More about Flexible Protection Plan



Our online resource of pre-written letters, tools and more help you generate leads.

More about the support we offer

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Large Case Team

If your client's Life Protection benefit is £1m or more, we can offer dedicated support

More about our Large Case Team

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Working with LV=

How to get started and the kinds of support you can expect when you work with us.

More about working with us

LV=, County Gates, Bournemouth, BH1 2NF, UK