We use cookies to make sure your experience is as good as it can be. If you’re happy with that, just continue using the site. Learn more about cookies.

skip to main content

Family Income Benefit

Terminal illness benefit for Family Income Benefit

Sadly, customers can be diagnosed at any time with a terminal illness. When this happens, your clients will be experiencing an incredibly difficult time and financial support will be one less thing to worry about.

When your client has a Family Income Benefit policy with us, we'll start paying early if they're diagnosed with a terminal illness.

What is a terminal illness?

This is an incurable illness, wherein the opinion of an attending medical consultant and our Chief Medical officer, your client wouldn't be expected to live for more than 12 months.

How it works

We'll pay the claim if your client is diagnosed with a terminal illness before the end of the policy.

This will need to be diagnosed by a doctor practising in one of the countries listed in our policy conditions. We may also ask that your client is seen by a doctor of our choice. Once we’ve paid a terminal illness claim on the policy, the cover will stop.

2019 Terminal Illness facts and figures

Terminal illness is also included in our Life and Combined Life & Critical Illness products. These stats include these products but the claim definition is the same.

Desk with fern, tea and a family picture

Youngest claimant

37 years

Average age of claimant

57 years

Average age of policy in force at claim

7 Years, 1 month

Claims we couldn't pay

We paid out a total of £7m in Terminal Illness claims in 2019. We were unable to pay 12.8% of claims due to misrepresentation and 8.1% for not meeting the policy definition.

Total claims paid

Total claims paid 2019

Claims paid


Declined – Misrepresentation


Declined – Not meeting definition


Product profile

A summary of the relevant product information about Family Income Benefit and Waiver of Premium, in accordance with the Insurance Distribution Directive.

Key documents

Online Services

LV= Doctor Services

LV= Doctor Services gives your client access to six expert medical services in one app

Find out more here

Image alt text

Need more cover?

Take a look through the other protection products we offer within our Flexible Protection Plan.

View our Flexible Protection Plan

Image alt text


See our trust options and use our Online Trust tool to find the option most suited to your client's needs.

More about our trusts

Image alt text

Member benefits

Taking out a Family Income Benefit policy entitles your client to member benefits.

More about our member benefits

Image alt text

Contact us

Read more about where we're based and all of our contact information.

How to contact us

Liverpool Victoria Financial Services Limited, registered in England with registration number 12383237. County Gates, Bournemouth, BH1 2NF, UK