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Let's start with Brexit and your client's policies...

Brexit is a changing situation but don't worry, we're keeping a close eye on it. For regular news and updates, keep checking this page.

We believe that most of our policies won’t be affected by Brexit. But we’ve included more information below to help you get started.

For clients living in the United Kingdom

If you have a client with one of our life or health protection, pensions, retirement policies or equity release loans – and who lives permanently in the UK

We don’t believe that their policy (and the service they get from us) will be affected by Brexit. However, it’s important to remember where their policy includes investments of any nature, they carry a risk and values can go down as well as up. Political uncertainty (as well as other factors) can impact how their investment performs.

If your client plans to move to another European country

If you have a client with one of our life or health protection, pension or retirement policies or equity release loans – and who have since moved, or plan on moving, to an EU country

A small number of LV= customers with a life or health protection, pension or retirement policy now live in the European Union / European Economic Area.

Our policy for all customers living overseas is for them to have a UK bank account, to pay premiums and receive policy proceeds in Sterling. Our Equity Release loans are only available to UK resident borrowers who occupy their property in England, Scotland or Wales.

Although the outcome of Britain leaving the EU and the precise impact is still unknown, if your client lives in the EU they'll shortly receive a letter from us. In the letter we explain that we don’t believe Brexit will affect their policy. We also outline that we’ll carry on monitoring the situation closely and plan for all potential outcomes, while continuing to deliver the same high level of service they expect from us.

Our commitment to you

We’ll continue to update these pages as the position on Brexit develops, so please check back for further information.

The Government has launched a portal which provides information for both individuals and businesses on preparing for Brexit.

If you want to talk to us about your client's policy then please call your usual servicing team or speak to your dedicated consultant.

LV=, County Gates, Bournemouth, BH1 2NF, UK