Press release archive

Browse through our archived press releases, statements and blogs

This section is designed to give journalists and commentators the latest news and comment from LV=. Customers should not rely on the information within these pages to form the basis of investment or other financial decisions. If you're a customer looking for information on our products and services, please visit our main website.

July 2020

LV= reassures customers that working from home is covered by all home policies

LV= General Insurance (LV= GI), one of the largest home insurers in the UK, is today reassuring all its home insurance customers that their policies automatically cover them for working from home. As such, there is no need for customers to worry about informing them of any changes in their circumstances…

Sales of European breakdown cover spike as brits take the road to summer holidays

New insight from LV= Britannia Rescue today reveals that more holidaymakers are choosing to travel abroad by car this year. LV= Britannia Rescue recorded twice as many sales for European breakdown cover in each of the two weeks following the easing of lockdown restrictions in the UK (weeks ending 28th…

Half of brits take the opportunity to staycation somewhere new this summer

25 million (48%) UK adults are planning a UK holiday this summer UK adults will drive 310 miles getting to and from staycations LV= Britannia Rescue provides top tips to help ensure your car is ready for long journeys this summer With lockdown restrictions further easing from this weekend,…

June 2020

LV= General Insurance voice skill answers first 1000 questions

LV= General Insurance’s voice skill for Amazon Alexa and Google Home Assistant has passed 1000 questions successfully answered, with a number of these relating to the impact of Covid-19. Since its launch in January of this year, the industry-first voice skill has been available for customers…

May 2020

LV= GI's top 10 tips to avoid being a victim of lockdown fraud

Regrettably, whilst most of us are pulling together to comply with Government guidelines to protect the NHS and save lives, some individuals are looking at theCovid-19 pandemic as an opportunity to take advantage of the very natural fears and anxiety we all experience. As a company, we’ve seen…

LV= makes £30m available to help those struggling financially from Covid-19

The £30 million will help those customers experiencing financial difficulties. Support being provided to car and motorbike insurance customers. Savings are being passed on to customers as a result of reduced claims during lockdown. LV= General Insurance (LV= GI) has today announced…

April 2020

How LV= is helping suppliers at this difficult time

At LV=, we pride ourselves on always trying to do the right thing for our customers. Our people work tirelessly every day to ensure our customers are put at the heart of everything they do and never has that been more true than it is today, as we face the challenges presented to us by COVID-19.  However,…

March 2020

February 2020

Time for green L plates? LV= calls for overhaul of UK driving test

Over three quarters (77%) of drivers think the UK driving test should be adapted for electric cars, rising to 92% of electric car drivers One in three (29%) drivers are considering buying an electric car in the next five years LV= General Insurance and IAM RoadSmart call on the DVSA to…

January 2020

LV= General Insurance launches industry-first voice skill

LV= General Insurance (LV=GI), one of the largest personal lines insurers in the UK, has today become the first insurer to launch a car insurance voice skill for customers with Amazon Alexa or Google Home Assistant products. Customers will now be able to discover a range of answers about their car insurance…

LV= General Insurance announced top insurer for customer satisfaction

LV= General Insurance (LV=GI), one of the largest car and home insurers in the UK, has today been revealed as the highest ranked insurer in the UK Customer Satisfaction Index (UKCSI) and achieved tenth place overall. LV= GI has placed in the top ten for the third time in a row, and sits alongside well-known…

November 2019

15 Million homeowners renovate to create their 'forever home'

Protect the home you love With the number of homeowners improving their existing property on the rise, almost half (47%) of those who have renovated their home admit to not alerting their home insurer before they started construction, leaving them at risk of potentially not being insured should anything…

October 2019

LV= General Insurance appoints sales and marketing director

LV= General Insurance (LV= GI), one of the largest personal lines insurers in the UK, has today appointed Jon Mansley to the newly created role of Sales and Marketing Director. He will take on his new role on with immediate effect, reporting to Heather Smith, Managing Director of the LV= GI Direct…

September 2019

LV= General Insurance appoints Corporate Responsibility Director

LV= General Insurance (LV= GI) has today appointed Rodney Assock as its new Corporate Responsibility Director with immediate effect, reporting to Sharon Juleff, People Director for LV= GI.  As part of his new role, Rodney will be responsible for delivering the Corporate Social Responsibility (CSR)…

August 2019

LV= General Insurance increases operating profit by 55%

Leading personal lines insurer LV= General Insurance Group (LV= GI) announces its interim results for the six months ending 30 June 2019. Strategic and operational highlights: Customer numbers increased by 8% to 5.5 million Named Best Insurance Provider at annual Which? awards Ranked 10th…