press release

LV= protects customers NCD from uninsured drivers and vandalism

LV= General Insurance, the UK’s third largest car insurer, has announced that it has extended its car insurance cover to protect customers’ no claims discount (NCD) from accidents caused by uninsured drivers as well as acts of vandalism. Where an uninsured driver is involved, customers will also not have to pay any excess.

As part of LV=’s ‘uninsured driver promise’, any customer who has a comprehensive policy and has an accident which was caused by a driver without insurance will be able to keep their NCD intact, providing they have the other driver’s details.

In addition to its ‘uninsured driver promise’, LV= car insurance also protects customers’ NCD if their car is vandalised, for example if it has been scratched by keys or had the aerials, windscreen wipers or wing mirrors snapped off.

Commenting on the news, Heather Smith, Managing Director of Direct Insurance at LV=, said: “We believe that law-abiding insured drivers should not be penalised for the actions of uninsured drivers or those vandalising their cars. It's bad enough being in an accident at all, let alone finding out that the driver to blame is not insured, but with over one million uninsured drivers on the UK's roads it’s important that our customers know they are protected. And with many of our cars being our pride and joy, we also feel it’s important that our customers don’t lose out just because someone sadly wanted to vandalise it.”

About LV=

About Liverpool Victoria General Insurance Group Limited

Liverpool Victoria General Insurance Group Limited (LVGIG) is an LV= branded strategic partnership between LV= and Allianz Holdings Plc, following the sale of a 49% stake in LV=’s General insurance business on 28th December 2017, creating the UK’s third largest personal insurer with over £1.7 billion annual premium income and serving over 6 million customers.

LVGIG is a holding company employing over 3000 staff and incorporating two regulated insurance companies. Liverpool Victoria Insurance Company Limited (LVIC), registered in England and Wales number 03232514 and Highway Insurance Company Limited (HICO), registered in England and Wales number 03730662, both registered at County Gates, Bournemouth, BH1 2NF are part of the Liverpool Victoria Group of companies and are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. (LVIC FRN number 202965 and HICO FRN number 202972).

LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria Group of companies.

Press contact

Kaidee Horton (née Sibborn)
Head of Media (Corporate, General Insurance & Brand)
020 7634 4240
07738 274 568