press release

LV= promotes John Chasty to Chief Information Officer

LV=, the UK’s most trusted and recommended insurer, has today announced that John Chasty has been promoted to the role of Chief Information Officer (CIO) with immediate effect.

As CIO of the business, John will be responsible for the leadership and direction of IT Strategy, Change Delivery and Operations. He will report directly to Richard Warner, Chief Operating Officer, and will be based in Bournemouth.

John has been with LV= since 2011 and was most recently CIO Operations Director where he was responsible for IT Operations, Group Procurement and Facilities Management.

Commenting on the appointment, Richard Warner said: “I’m delighted to have promoted John into this role. Technology continues to change rapidly and now more than ever it’s important that we have the right IT strategy in place to ensure we’re delivering the best results for both our business and customers. Our aim is to be a Digital First company, ensuring that digital platforms are fully integrated with our services, improving the overall efficiency of our services and making our systems easier to run and manage, and I’m confident that John will help us achieve this.”

John Chasty added: “From big data to cyber security, cloud infrastructure, the Internet of Things and everything in between, technology is having a significant impact on the insurance industry and our customers. There’s a real opportunity for us to embrace some of the latest technologies, such as Robotics and Artificial Intelligence, to enhance the overall experience for our customers and employees and I look forward to delivering a strategy that will accomplish this.”

Notes to editors:

LV= employs over 6,000 people and serves over 5.8 million customers with a range of financial products. We are the UK’s largest friendly society and a leading financial mutual.

When we started in 1843 our goal was to give financial security to more than just a privileged few and for many decades we were most commonly associated with providing a method of saving to people of modest means. Today we follow a similar purpose, helping people to protect and provide for the things they love, although on a much larger scale and through a wide range of financial services including insurance, investment and retirement products. We are currently the UK’s joint number one brand for Insurance and Investments, according to the 2016 YouGov Brand Index Buzz Rankings.

We offer our services direct to consumers, as well as through IFAs and brokers, and through strategic partnerships with organisations including ASDA and Nationwide Building Society.

Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. LVFS is a member of the ABI and ILAG. Registered address: County Gates, Bournemouth BH1 2NF.
Kaidee Horton
Head of Corporate Communications, General Insurance
07738 274568